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ΕλληνικάTERMS AND CONDITIONS OF PURCHASES
The website xxx was created by thexxx, with headquarters at xxx, and is copyright, retains the exclusive copyright in the design and content of the Website, with the exception of material added by its users.
1.Terms
xxx.com reserves unilaterally the right to modify, renew and cancel any of these terms and conditions of transactions made through its online store. Any change will not impact orders that have already been placed.
2.Information Provided and Products
xxx.com is committed to the providing valid and complete information on the website www.xxx.com, both in terms of the existence and the essential characteristics of our products and the services we provide through our eshop xxx unless due to technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to unexpected circumstances outside of our control.
3.Limitation of Liability
The online store xxx.com is not responsible for any technical problems that may occur during viewing or purchases and are related to viewers’ equipment and are related to the operation or compatibility of the users’ infrastructure with the use of the website. xxx.com has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products, services or information available through it.
4.Intellectual Property Rights
The website www.xxx.com is the official website of xxx.com. All content posted by xxx.com, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of our store or our collaborating craftsmen and are protected under the relevant provisions of Greek law, European law and of international conventions. The names, images, logos and insignia representing our store xxx and xxx.com and third parties affiliated with them and their products or services are the exclusive trademarks and distinctive features of xxx.com or / and www.catherinebijoux.com and are protected by Greek, EU and international trademark and industrial and intellectual property laws and unfair competition.
5.User Obligations
The users of the website www.xxxcatherinebijoux.com accept that they will not use this online store for sending emails or publishing any information or content. No illegal, harmful, threatening, offensive, annoying, defamatory, obscene, libelous content may be sent to this eshop site. Additionally, no content that violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may be transmitted. Only communication in accordance with the law or contractual or managerial relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements) may be conducted. Communication that infringes on patent, trademark, trade secret, copyright or other proprietary rights or contains any software viruses or any other code , files or programs designed to stop, damage, corrupt, or disrupt any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions. Actions that may harass third parties in any way or aim at collecting information regarding the eshop, the store or users' personal data is prohibitted.
6.Product Purchases
Our store has provided high quality services for decades. However, cases of errors in prices and listing characteristics of products can happen as "human" errors do occur. We hope that you will notify us immediately at +30 210 32 48 992 or email us at info@kanellosjewelry.gr in case you find a flaw in our services or your order and we will make any effort to correct any mistake that may have occurred. We also recommend that before a purchase, you visit the section help & terms of use of our eshop, for useful information for purchase, shipment and order cancellations. After an order is placed, you will receive an automated e-mail with your order details. This notification concludes the purchase contract from our side. In case of a pending issue in your order, you will receive an email informing you of any pending issues. We ask that you update your shipment and contact information before you place your order. Also, we ask that you keep your correspondence with us until you receive your order and decide that you are happy with your purchase for time not exceeding 14 days from the conclusion of the contract.
7.Defective Product
Our products undergo thorough quality control before they are sold and shipped. In case you receive a defective product, we will be responsible for repair or replacement. Contact us at +30 210 3248 992 and we will assist you immediately.
8.Order Cancellation
An order can be cancelled in the following cases: Before the order completion, you can "back" and remove products from the your cart by clicking the "Remove" button. After the completion of the online order and before the shipment of the product you may call +30 210 32 48 992 and ask us to cancel your order. After receiving the product, you may call us at +30 210 32 48 992 or email us at xxx explaining the reason you wish to cancel the order. One of us will return your message and will let you know about your options. In case an order has already been invoiced and you wish to cancel it, you may call the number above and provide the details of your order. However, the status of the order will not change on your account page. In case you receive your order, you have an additional Right of Withdrawal within 2 working days after receiving the product. All products returned to our store are subject to thorough quality control. In any case, the products you wish to return must be accompanied by the reasoning for the return and receipts. If the shipping cost of returning the product exceeds the cost of universal postal service, the exceeding amount may not be covered and will be charged to the customer.
9.Order Delay
Extreme weather events, strikes or force majeure related events may delay an order. Any effort will be made by phone or email to notify you about your order. Also, if there is a problem either in relation to the product, processing of payment or mistaken address, we will notify you immediately. No delay should exceed thirty working days from the conclusion of the contract. In case the product is removed or no longer available, we will contact you by phone or e-mail to consult you about replacing the product with something similar or to ask you to wait for a new product to arrive or to cancel your order. In any event, the waiting time can not exceed 30 working days.
Inability to Deliver
In case that the courier can not locate your address, your order will be returned. We will then contact you by e-mail or text so the shipment can reach you. In case you may not be reached and the order is paid, we will keep the item at the store for 30 days. In case where the order is not paid and we have not been successful contacting you, the order will be considered canceled.
Contact Us
STORE ADDRESS
KANELLOS
13 IFESTOU ST.
MONASTIRAKI
10555 ATHENS
GREECE
Phone: ++302103248992
email: info@kanellosjewelry.gr
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